At Cascade Automotive Service, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Cascade Automotive Service. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Cascade Automotive Service, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Cascade Automotive Service focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Cascade Automotive Service, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1982, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 616-957-0841 or email us.
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What People Say About Us
Always top notch service! On time as promised and with prices that are always better than the dealership.
I've had several cars serviced by Cascade Auto Services. They do a great job at a fair price. Perhaps more importantly, they are have shown the utmost integrity in working on my vehicles.
Jeff and his guys do a wonderful job of providing service and explaining the process behind what they are doing and why it needs to be done. I highly recommend Cascade Automotive Service!
Since moving to the Grand Rapids area I went from repair shop to repair shop looking for a place that did great work and had fair prices. Went a decade before finding Cascade Automotive and now that is where I take my vehicles. They accurately diagnose the issues, fix things right, all at the reasonable price. I trust Cascade Automotive.
Cascade Automotive has always given us top notch service on all of our vehicles! And much better pricing than dealerships. Also love that it’s close to home and can walk home after dropping off my vehicle. Very reliable service, they have our trust!
Great service at Cascade Automotive Service. They are very efficient. This was appreciated greatly. A sense of urgency when you don't have a car is very nice. They explain in detail what needs to be fixed get the job done right. They also open at 7:30 which is nice for early drop offs before work. I would recommend this service. Thank you!
